CANCELLATION POLICY

bg shape 3

CANCELLATION POLICY

At Goreway Physiotherapy & Rehabilitation Centre, all of our services are performed by registered practitioners. Fees for those services are covered by most extended health plans. Each plan can vary greatly as to the amount covered per treatment and the yearly maximums.

Payment is due in full by cash, debit, Visa, MasterCard or cheque at the end of each treatment session.

A receipt with all the required information will be provided to you, which you can then submit to your insurance company for reimbursement. We will be happy to assist you to process / prepare the claim.

You may wish to speak to the therapist to make other possible arrangements regarding fees and payment plans.

Cancellation Policy

At Goreway Physiotherapy & Rehabilitation Centre, we are aware of how important your time is, so we make every attempt to begin your appointment at its scheduled time. We understand that last-minute changes in your schedule are impossible for you to avoid. However, cancellations, no-shows or late arrivals hinder our ability to administer treatment to you, as well decrease our ability to accommodate other patients.

We will attempt to remind you of your appointment a day in advance. However, do not rely on these calls to keep track of your appointments. You are fully responsible to keep up your scheduled time. We require a minimum 24-hour notice for cancellation of an appointment. You will be charged a cancellation / missed-appointment fee equivalent to the full fee for the appointment time reserved for you.